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At Spyxaronchep, we strive to provide high-quality printing services and products. Due to the custom nature of our printing services, including business cards, stationery, and other printed materials, our return policy is designed to address specific circumstances.
All printing orders are custom-made based on your specifications. Once production has begun, orders cannot be cancelled or returned unless there is an error on our part. We provide proofs for approval before final production to ensure accuracy.
If you receive an order that is defective or does not match your approved proof due to our error, please contact us within 7 days of receipt. We will:
If an error in your order is due to incorrect information provided by you, including but not limited to:
We are not responsible for reprinting or refunding these orders. However, we may offer a discounted reprint at our discretion.
To initiate a return or report an issue:
Refunds will be processed within 10-14 business days after we receive and inspect returned items. Refunds will be issued to the original payment method used for the purchase.
Refunds are available for:
The following are not eligible for return or refund:
If your order arrives damaged due to shipping, please contact us immediately with photographs. We will arrange for a replacement order at no cost to you.
We stand behind the quality of our printing services. If you are not satisfied with the quality of your order and it is due to our production standards, we will work with you to resolve the issue, including reprinting or refunding as appropriate.
For questions about returns or refunds, please contact us at:
Spyxaronchep
252 W 38th St 6th floor
New York, NY 10018
United States
Email: info@spyxaronchep.world
Phone: +16466578877